When are the bills due?

Per City code utility bills are due and payable on the first day of the month. They can be paid without penalty until the 20th of the month. If the 20th falls on a weekend or holiday then they can be paid on the next business day without penalty.

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1. What can I do to lower my utility bill?
2. Why do I need the last four of Social or Account number to pay the bill?
3. When can I expect to receive my deposit refund?
4. Who and How are deposits determined?
5. Why do I have to set up new utilities for my new address? Why can't I just Transfer everything from my old one to my new one?
6. When are the bills due?
7. Whens the last day to pay?
8. Do you offer Auto pay?
9. When does auto pay come out of my account?
10. What is the water emergency surcharge?