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The original item was published from 4/12/2017 2:38:00 PM to 5/21/2017 12:00:00 AM.
Posted on: April 12, 2017
[ARCHIVED] Billing Alert
Safford has discovered that a third-party online bill pay website which is designated to look like it is affiliated with the city has been collecting payments from local citizens who pay their bill online. The company DOXO.com charges a fee and has created issues of late pay notices despite customers paying DOXO on time.
Please note: the City of Safford does offer an online payment system which is found on our website at www.cityofsafford.us. This is where you go to pay your online bill. There are currently NO FEES for doing so through our pay portal. And your payments are documented promptly.
You may also pay your bill the following ways: Automatic Bill Pay, Pay by Phone 1-877-420-5861, by mail, and drop boxes (located at City Hall 717 Main Street, Safford).
Remember: Payments must be received by the 20th of each month in order to avoid a late charge.